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Shipping & Returns

We offer FREE SHIPPING to the US and Canada for all orders over $100.00 in value. MEMBERS in the US and Canada get FREE SHIPPING on all orders over $50.00 in value. Sign up for a free membership account

For orders outside the US and Canada, we will reduce your regular shipping charge by an equivalent amount for all orders over $100.00 in value ($50.00 for Members).

We ship wine labels all over the world and generally offer two different shipping options, Regular and Express. Depending on your location, we use different methods as follows:

USA

Regular Delivery ($6.50)

This option utilizes the US Postal Service's Priority Mail service. With this option please allow between 6 and 10 business days for delivery from the date of order.

Express Delivery ($39.00 - $52.00 for AK/HI)

Stoney Creek uses FedEx overnight as our Express delivery option in the USA. With this option, orders are fast-tracked, and usually shipped within 48 hours (weekends and holidays excluded). Expect delivery 2-3 business days from the date of the order. Please note that a signature confirmation is required upon delivery.

Canada

Regular Delivery ($6.50)

Orders placed with Regular shipping use Canada Post's lettermail. Due to the inconsistent delivery standards of this service, please allow up to 3 weeks for delivery of your order from the date of shipping.

Express Delivery ($39.00)

Stoney Creek uses FedEx overnight as our Express delivery option in Canada. With this option, orders are fast-tracked, and usually shipped within 48 hours (weekends and holidays excluded). Expect delivery 2-3 business days from the date of the order. Please note that a signature confirmation is required upon delivery.

International

Regular Delivery ($16.00 and up)

This option utilizes The US Postal Service's Global Priority Mail service. With this option please allow between 8 and 12 working days for delivery from the date of order.

Express Delivery ($52.50 and up)

Stoney Creek uses FedEx overnight as our Express delivery option for International orders. With this option, orders are fast-tracked, and usually shipped within 48 hours (weekends and holidays excluded). Expect delivery 2-4 days from the date of the order. Rural destinations may take longer depending on your location. Please note that a signature confirmation is required upon delivery.

PopUp  Click here for Shipping cost calculator

With all orders, it is Stoney Creek's goal to beat our standard guidelines and get your labels to you ahead of schedule. However, we have no control over either Canada Post or the US Postal Service and delays do occur from time to time.

Please be aware that orders outside of the USA and Canada may be subject to customs charges upon entering your destination country.


Refund & Return Policy

Stoney Creek Wine Press guarantees your satisfaction 100%. If, for any reason, you are not satisfied with the services and products we have provided you with, contact our customer service team and they will work with you and do whatever it takes to resolve the situation to your satisfaction.

You can contact our customer service team by phone at 1-866-858-4453 or by email at info@stoneycreekwinepress.com.

  • Overall Satisfaction10 out of 10

    Great process

    Gibby
  • Overall Satisfaction9 out of 10

    The only hurdle I faced was that I had a particular idea for the label design but there was no template that allowed me to do what I wanted to do. I would have liked more choices for the templates; especially helpful would be if it were easier to resize images. I felt very limited with regards to edited the presentation of an image and became rather frustrated with trying to fit in the image that way I wanted to. I ended up having to compromise what I wanted to do. Other than that, I had fun making the labels and would recommend Stoney Creek to people if they need to make their own labels.

  • Overall Satisfaction10 out of 10

    NOT ARE YOU ONLY GOOD FROM THE TIME I ORDERED, BUT FAST AS WELL.. I HAD MY LABELS IN NO TIME AT ALL.. I WAS VERY IMPRESSED. MY FRIENDS LOVE MY NEW LABEL AND THE DEDICATION TO MY LATE WIFE KIM. .. THANK YOU FOLKS.

    RJ
  • Overall Satisfaction10 out of 10

    I MY EVERY PLEASE WITH ALL MY ITEMS

    CHEAP WINE
  • Overall Satisfaction10 out of 10

    Labels are beautiful! Customer service excellent!

    Satisfied customer
  • Overall Satisfaction10 out of 10

    I had a typo issue and your representative saw it and called me immediately that he was going to fix it. He was wonderful. He saved me from ordering another label. Thank you. I will defiantly buy from you guys again.

    Ily
  • Overall Satisfaction9 out of 10

    Great looking label and delivered faster than I expected.

    Dave
  • Overall Satisfaction10 out of 10

    I was very please with your service. We decided to put labels on wine bottles at the last minute, for our wedding reception. I called for information, made my photo labels online and as soon as my order was processed, I received confirmation that it had been received. I had a problem (my fault) with the ordering online and I called customer service and within 3 minutes, the guy told me how to fix my problem. He was very knowledgeable. The next day, I got an email saying that my order had been shipped. I like the follow up emails from you to ensure that everything was received. I received my labels within 7 days and they are great! Thank you for your service. It is very nice to deal with competent people and to receive amazing service. Francine

  • Overall Satisfaction10 out of 10

    Great Service. Friendly staff!

    AB
  • Overall Satisfaction10 out of 10

    Very pleased with service & product.

    tony
 

today show wine label

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CALL US 1-866-858-4453 toll-free   Hours: M-F 8:30 am-5:00 pm PST   EMAIL US info@stoneycreekwinepress.com
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